At YuKangCare, we are committed to providing transparent, reliable shipping services for our elderly health products to customers around the world. This shipping policy outlines our delivery timelines, shipping cost calculation, and global shipping coverage, ensuring you have clear expectations for your order.
1. Shipping Cost Calculation
Shipping costs for your order are calculated based on the actual situation, including the weight and volume of the elderly health products, your destination country/region, and the selected shipping method. The exact shipping fee will be automatically calculated and displayed at the checkout page before you complete your payment. We do not charge any hidden shipping fees, and all costs are fully transparent.
2. Order Processing & Delivery Timeframe
All orders are processed and dispatched from our warehouse located in Yichang, Hubei, China. Under normal circumstances, we will process your order within 1-2 business days after receiving your payment, and the shipment will be sent out within 7 days of order confirmation.
Note: Delivery time may be slightly extended due to factors such as product availability, customs clearance procedures, or international shipping delays (e.g., holidays, weather, or regional logistics restrictions). We will keep you updated if any unexpected delays occur.
3. Global Shipping Coverage
YuKangCare offers shipping services to all countries and regions around the world. We cooperate with reputable international logistics carriers (such as DHL, FedEx, UPS, and local postal services) to ensure your elderly health products are delivered safely and efficiently to your doorstep, regardless of your location.
4. Customs & Duties
Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by your destination country/region. These fees are the responsibility of the recipient and are not included in the shipping cost or product price. YuKangCare is not liable for any customs-related fees, and we recommend checking your local customs regulations before placing an order to understand potential additional costs.
5. Shipping Tracking
Once your order is shipped, we will send a shipping confirmation email to your registered email address, which includes a tracking number and a link to track your package. You can also check the order status and tracking information by logging into your YuKangCare account.
6. Contact Us
If you have any questions about shipping, delivery timelines, or order tracking, please feel free to contact us via email or phone, and our customer service team will assist you promptly:
Email: lucknox@gmail.com
Phone:+86 13997668773
Last Updated: April 2026